Feedback & Complaints
Feedback & Complaints.
Tell us when something needs attention.
Start with the issue
Tell CMB what happened, the relevant date and any booking or account reference. Explain the outcome you would like us to consider.
Choose the right route
For an existing portal record, use a support query where appropriate. You can also contact info@cmbgroupofhealthcaresolutions.com or call 07551 475146 during office hours.
What happens next
CMB will review the enquiry, identify the appropriate person to respond and discuss any further information needed. Keep your message factual and avoid including sensitive documents in an initial public enquiry.
Urgent concerns
A complaint form is not an emergency route. For a current shift problem, use your agreed CMB and site contacts. For safeguarding concerns, follow the dedicated safeguarding guidance.
Need to discuss something?
Choose the route that fits your question.