A little more clarity
Good to know.
Can I refer myself or an existing client organisation?
Self-referrals and duplicate introductions do not qualify. Client rewards apply to a genuine new organisation, and only one qualifying client referral can be recorded for that organisation.
What happens if hours need correcting?
The referral stays in progress until the relevant timesheets have been corrected and approved. It cannot be approved while qualifying bookings have missing or unapproved hours.
Can I see the person’s shifts or DBS status?
No. Referrers see limited reward progress and their own reward details. Another person’s name, contact information, shift records, pay and DBS request remain private.
What if the first week does not meet the target?
The accepted offer’s target must be met within that first working window. Contact CMB for clarification; the portal does not silently extend the window or switch the referral to a different offer.
Can a client receive a personal cash bonus?
The client programme is for the referring organisation. Benefits require appropriate organisational permission and must not conflict with procurement or gift policies. Staff referral bonuses follow the separately accepted staff offer.
