01
The shift finishes
Timesheets are for completed work. Enter actual start and finish times in the London timezone, including overnight dates where needed.
CMB Timesheets
Complete your record after the shift. Give the authorised client a clear account of the hours worked and keep the decision visible.
Digital timesheets
01
Timesheets are for completed work. Enter actual start and finish times in the London timezone, including overnight dates where needed.
02
Record unpaid break minutes and review the calculated worked hours. Do not substitute scheduled hours for what actually happened.
03
Confirm the details from your signed-in staff account. Your submission records the account and time for client review.
04
The authorised client approves or returns the record with a reason. Returned hours can be corrected and resubmitted; approved hours are locked.
05
Approved hours feed the portal’s finance view. Payroll and invoicing are handled through the agreed external process, with status and references recorded by CMB.
Useful answers
Find practical guidance before taking your next step.
Visit CMB HelpAfter the shift finishes, record the actual start, finish and unpaid break. Check the worked hours, then submit your account-based declaration for client review.
Link to this answerRead the client’s note, correct the actual hours or break as needed and resubmit. Approved hours are locked; raise a support query if an approved record needs investigation.
Link to this answerYour agreed payroll arrangements determine payment dates. The portal records approved hours and external payroll progress. It does not move money or promise instant payment. Contact CMB for the terms that apply to you.
Link to this answerInclude the shift reference and the issue. Leave bank details and patient information out of the message.